Privacy Policy

This Privacy Policy explains how RightShoppingOnline.com collects, uses, and shares your information.

1. Information we collect

Information you provide: name, phone number, billing and shipping address, order details, support messages, account credentials.
Information collected automatically: IP address, device and browser type, pages viewed, referring URLs, and cookie identifiers.
Information from partners: payment status from our payment processor, delivery status from carriers, analytics data from measurement providers.

2. How we use information

To process and deliver orders.
To provide customer support and service notifications.
To detect and prevent fraud and security incidents.
To improve our site and services through analytics.
For marketing where you have given consent where required by law.

3. Legal bases for users in the EU or UK

Contract for order processing.
Legitimate interests for security and analytics.
Consent for marketing and non essential cookies.
Legal obligation for tax and record keeping.

4. Sharing

We share data with payment processors, hosting providers, analytics vendors, customer support tools, and shipping carriers. We share information with authorities where required by law. We do not sell personal data.

5. International transfers

Where data is transferred outside your country we use appropriate safeguards such as standard contractual clauses when required.

6. Retention

We keep order and account data for as long as needed for the purposes described and to meet legal and accounting obligations.

7. Your rights

Depending on your location you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may withdraw consent at any time.
To make a request contact us through the account portal or by phone at +971589323153 or by writing to our postal address listed below. We will verify your identity before acting.

8. Cookies

We use cookies and similar technologies for core site functions, analytics, and advertising. See the Cookie Policy for details and choices.

9. Children

Our services are not directed to children under 13 or under 16 where applicable. If we learn that we collected information from a child we will delete it.

10. Security

We use technical and organizational measures to protect personal data. No method of transmission or storage is fully secure.

11. Contact

Postal address: Oriental House 1, Khalid Bin Walid Road, Al Hamriya, Dubai, United Arab Emirates
Phone: +971589323153